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Privacy Policy

Effective Date: 01 Jan 2025

FRM Merchandize is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://frmmerchandize.com. Please read this policy carefully. By using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

    • Create an account.

    • Place an order.

    • Subscribe to our newsletter.

    • Contact us via email or through our contact form.

This information may include:

    • Name

    • Email address

    • Billing and shipping address

    • Phone number

    • Payment information (processed securely through third-party payment providers)

1.2 Non-Personal Information

We automatically collect non-personal information about your visit to the Site, including:

    • IP address

    • Browser type and version

    • Device type

    • Operating system

    • Referring website

    • Pages viewed and time spent on the Site

2. How We Use Your Information

We use the information we collect to:

    • Process and fulfill your orders.

    • Communicate with you about your orders, promotions, and updates.

    • Improve our website and personalize your shopping experience.

    • Respond to your inquiries and provide customer support.

    • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, delivering orders, or providing analytics.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

    • Enhance your browsing experience.

    • Analyze website traffic and usage patterns.

    • Provide targeted advertisements.

You can adjust your browser settings to refuse cookies. However, some features of the Site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request a copy of the information we hold about you.

    • Correction: Request corrections to inaccurate or incomplete information.

    • Deletion: Request the deletion of your personal information, subject to certain exceptions.

    • Data Portability: Request the transfer of your information to another service provider.

    • Opt-Out: Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@frmmerchandize.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@frmmerchandize.com.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes indicates your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

    • Response Time: We aim to respond within 24-48 hours.

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